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Nov 17, 2020 If you wish to edit your ESO Plus membership or payment options, you should click Manage Membership from the account page and follow the prompts. If you are making a purchase through your Steam wallet, you will need to update your information through Steam. Open The Elder Scrolls Online L auncher by right-clicking on the icon on the desktop and selecting Run as Administrator.; Wait for the launcher to open completely. If multiple ESO clients are installed and available through the launcher, make sure you have the correct version highlighted by clicking on it once.; Open the Game Options dropdown menu and click on the option for Repair. After a major update, DLC or chapter in Elder Scrolls Online - you log in to find none of your addons turned on! If you do figure out how to get them back up.
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You can change your billing information on your account by following the steps below:
- Visit http://account.elderscrollsonline.com/ to log in to the account
- Click on the Membership link
- Edit the information as needed.
- Save changes.
If you want to edit your ESO Plus membership or payment options, you will have to cancel your existing membership and set up a new membership. You can find more information on how to do this here.
If you are making a purchase through your Steam wallet, you will need to update your information through Steam.
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If you receive a Fatal Error from the ESO Launcher, you should run a repair on your game files.
A video which details how to repair your ESO game files can be found here.
In addition, you can repair the files for The Elder Scrolls Online on your computer by following the steps below.
Repair the ESO Launcher
- Open The Elder Scrolls OnlineLauncher by right-clicking on the icon on the desktop and selecting Run as Administrator.
- Wait for the launcher to open completely.
- If multiple ESO clients are installed and available through the launcher, make sure you have the correct version highlighted by clicking on it once.
- Open the Game Options dropdown menu and click on the option for Repair.
- Allow the launcher to examine all the files for the game. This may take some time.
- If any files are found to have problems, the launcher will re-download those files.
Delete the ESO Launcher Folder
- PC: Go to the Launcher folder and delete it.
- You can find this by default at C:Program Files (x86)Zenimax OnlineLauncher.
- Mac: Open Finder, go to Applications, and then look for and delete the Zenimax Online folder.
- The Launcher folder will be under the main ZOS folder.
Download new ESO Launcher
Once you have deleted the folder, download the ESO Launcher from your account management page here to reinstall it. You can do this by logging in to your account on our website and clicking the Download Game button on the page for your appropriate platform.
If you play on Steam, download a new copy of the game through Steam.
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